We all want to deliver a client experience that drives satisfaction. The problem is, according to Julie Littlechild, that satisfaction is no longer enough. She shares a step-by-step plan for crafting a client experience that not only lays a solid foundation but drives deeper engagement.
In this Best Practices Webinar, you'll learn:
- Why we need to set a higher bar than client satisfaction
- How to lay a solid foundation for a profitable and efficient client experience
- How to move beyond a solid foundation to drive deeper engagement
Why Client Satisfaction Isn’t EnoughWatch now